TRADE ACCOUNT INFORMATION

SHIPPING AND RETURNS

  • GOODS WILL BE SHIPPED AFTER BALANCE DUE IS RECEIVED IN FULL BY CLIENT.

 

PLEASE VISIT OUR CLIENT PAYMENT PORTAL PAGE HERE FOR MORE INFORMATION

 

GOODS WILL BE SHIPPED ON A ROLL TO CLIENT OR EMBROIDERY WORKROOM USING YOUR USPS, UPS OR FEDEX SHIPPING ACCOUNT ON FILE. 

 

PLEASE CONFIRM SHIPPING ADDRESS AND SERVICE TYPE LISTED ON YOUR QUOTATION AND LET US KNOW IF YOU WOULD LIKE TO MAKE ANY CHANGES.

 

THE RECIPIENT, WHETHER THE UPHOLSTERY WORKROOM OR CLIENT, IS RESPONSIBLE FOR INSPECTING THE GOODS FOR ANY DAMAGE OR DIFFERENCE FROM SPECIFICATIONS AND MUST NOTIFY US WITH ANY CLAIM WITHIN 30 DAYS OF RECEIPT. GOODS THAT HAVE BEEN CUT OR ALTERED ARE NOT RETURNABLE.

 

PLEASE ISSUE ANY CLAIMS OR RETURN REQUESTS WITHIN 30 DAYS